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Damascus Auto Repair

583 reviews
Mon - Fri: 7:00 AM - 4:00 PM
9913 Lewis Dr Ste ADamascus, MD 20872
(301) 368-8212
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5

Thank you for the 5-star rating, John! Your feedback means a lot to us at Trouts Automotive Services. If there's anything else we can assist you with in the future, please don't hesitate to reach out at (301) 414-0044.

- Trouts Automotive Services
5

Excelente customer care

Thank you for your five-star review! We're thrilled to hear that you had a fantastic experience with our customer care team. Providing exceptional service is our top priority at Trouts Automotive Services. If you have any further questions or need assistance, please don't hesitate to reach out to us at (301) 414-0044.

- Trouts Automotive Services
5

Like usual > good efficiency and on time !!

Thanks a lot for the excellent review, Holger! Our team at Trout's Automotive Services always aims to provide efficient and timely service.

- Trouts Automotive Services
5

Trout’s rebuilt a C4 tranny for us that was missing second gear. They communicated well during the rebuild, made sure what they were doing was what we wanted, down to the color they painted it. I just got the tranny back in the car and it works perfectly. We can feel the better power and the shifting is smooth and at the right points. The kick down gear works correctly now. We met the guys at Carlisle and they did not oversell their abilities, they lived up to everything they said they would do and met all our expectations. We will come to Trout’s again for future projects we have in the works.

Thank you, Tim, for taking the time to share your positive experience with us! We pride ourselves on delivering top-quality transmission services and ensuring a smooth and satisfactory experience for our customers. It's great to hear that we met your expectations and that your rebuilt transmission is now performing perfectly. We look forward to assisting you with your future projects as well. If you have any questions or need further assistance, please don't hesitate to reach out to us at (301) 414-0044.

- Trouts Automotive Services
5

Has been my only repair shop in close to 20 years. Always treated as a valued customer and repairs, pricing and quality always top notch.

Barry, thank you for being a loyal customer for two decades! We value your trust and it's our goal to provide top-notch repairs & customer service. Reach us anytime at (301) 414-0044.

- Trouts Automotive Services
5

Excellent communication and extremely knowledgeable transmission team. Glad I took my C-6 here!

Thank you Kevin for trusting Trouts Automotive Services with your C-6 transmission. Our team takes pride in providing excellent communication and knowledge to ensure your satisfaction. If you have any questions or need further assistance, please feel free to reach us at (301) 414-0044.

- Trouts Automotive Services
5

Very professional service, felt appreciated as a customer. Will be back again

"Thank you so much for the kind words! We're thrilled to hear you had a great experience and felt valued. We can’t wait to welcome you back next time!"

- Trouts Automotive Services
5

Wow! First time at this shop and they were very accommodating since there was a small issue with my appointment. I was given a ride back to my house and the owner was very very nice. They promptly performed the alignment on my car. Once done, they called me to let me know it was ready for pick up. It took me a couple hours to get there but in the meantime, I received a couple extra calls because the top of my car was down and they were concerned that it could have gotten rained on. Over all a very good experience with this shop and the owner.

Thank you so much for sharing your experience! We’re so glad to hear that despite the small hiccup with your appointment, everything turned out well and that you felt taken care of. We always aim to go the extra mile to ensure our customers are comfortable and informed. It’s great that our team could make things easier for you with the ride and extra checks on your car’s condition. We really appreciate your feedback and hope to see you again soon!

- Trouts Automotive Services
5

Honesty and genuine care for their customer is what Trout's automotive is all about and my recent service appointment is proof of that. I took my vehicle in for its regular oil change and ask them to replace my brakes as someone I work with advised it "was needed". After a complete inspection of the brakes & system I was given the good news that my brakes were fine and did not need to be replaced and Tasha advised the timetable when it would need to be done so I could plan ahead. The fact that they didn't do work that was asked about but wasn't needed, and were upfront about it, speaks volumes about the truthfulness and honesty you can count on. I won't take my vehicle and place else and will say without a doubt, Trout's is the only place to take your vehicle for service!! As a "70 Plus Senior" it is comforting to know how trustworthy Trout's is and they will not take advantage of you!

Hi Cathie! Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Trouts Automotive. We take pride in our honest and transparent approach. It's great to know that you found our team trustworthy and that we met your expectations. We look forward to helping you with all your future automotive needs. If you have any questions or concerns, don't hesitate to give us a call at (301) 414-0044.

- Trouts Automotive Services
5

They never let me down! I trust them and am confident in their work. Love the new counter and waiting area.

Liz, thank you for such a nice review. We are excited about our new waiting area. We strive to continue to improve and do our best for our customers. Look forward to continuing to provide you top notch car repair.

- Trouts Automotive Services
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9913 Lewis Dr Ste A Damascus, MD 20872 (301) 414-0044
Trouts Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Trouts Automotive Services (301) 414-0044 if you have any issues in accessing any area of our website.