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Damascus Auto Repair

Mon - Fri: 7:00 AM - 4:00 PM
5

Honesty and genuine care for their customer is what Trout's automotive is all about and my recent service appointment is proof of that. I took my vehicle in for its regular oil change and ask them to replace my brakes as someone I work with advised it "was needed". After a complete inspection of the brakes & system I was given the good news that my brakes were fine and did not need to be replaced and Tasha advised the timetable when it would need to be done so I could plan ahead. The fact that they didn't do work that was asked about but wasn't needed, and were upfront about it, speaks volumes about the truthfulness and honesty you can count on. I won't take my vehicle and place else and will say without a doubt, Trout's is the only place to take your vehicle for service!! As a "70 Plus Senior" it is comforting to know how trustworthy Trout's is and they will not take advantage of you!

Hi Cathie! Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience at Trouts Automotive. We take pride in our honest and transparent approach. It's great to know that you found our team trustworthy and that we met your expectations. We look forward to helping you with all your future automotive needs. If you have any questions or concerns, don't hesitate to give us a call at (301) 414-0044.

- Trouts Automotive Services
5

Able to drop off my truck at my convenience work done in a timely way truck runs fine

Thank you Bill! We're glad to hear that you had a great experience with us at Trouts Automotive Services! If you need anything in the future, just give us a call at (301) 414-0044!

- Trouts Automotive Services
1

Avoid coming here. I had an appt at 7am for a state inspection and the owner of the store was rude when I wanted to pick up my car as they rushed to get my truck inspected. She slammed my key to her counter and said “ your vehicle failed” , just because i wanted to pick up my truck, because i waited all day. And I have the app when it shows when they started the work. Unacceptable . I will report to state police for purposely failing me, because I had patiently waited all day for this inspection.

Sorry for your unacceptable service. You had an appointment for the day. Yes, you dropped off at 7am, as our operating hours are from 7am-4pm, and I told you I would do my best to have it done by lunch. As this wasn't scheduled as a wait appointment, it was scheduled as a drop for the day. I also called you around 8am and asked if you wanted to continue your appt as the tint was to dark, that I noticed getting your vehicle checked in our system for the day. You said to proceed with inspection. We do our best to get everyone done and completed in a timely manner. Again, sorry your expectations weren't met.

- Trouts Automotive Services
5

Fast service! Great job installing recovery points on my 2024 Toyota TRD 4Runner.

Greg, thank you for trusting Trouts Automotive Services with your Toyota TRD 4Runner. We're glad to hear that you had a great experience with our team and that you were pleased with our fast service. If you have any other automotive needs in the future, don't hesitate to reach out. Call us at (301) 414-0044.

- Trouts Automotive Services
5

They provide excellent and on-time service for my car. Really nice people that are so easy to work with.

Thank you for your kind words! We are happy to hear about your positive experience with us. Our team at Trouts Automotive Services takes great pride in providing excellent and timely service. Feel free to reach out to us at (301) 414-0044 if you need anything in the future.

- Trouts Automotive Services
5

My family has been having all of our cars serviced at Trouts for many years and I highly recommend them to anyone who is looking for top notch car repair, honest service, and fair prices.

Thank you, Patrick, for trusting Trouts with your family's vehicles! We take pride in providing excellent service and fair prices. If you have any questions or need to schedule an appointment, please don't hesitate to call us at (301) 414-0044. We appreciate your recommendation!

- Trouts Automotive Services
5

Great service!

Dear Bob and Chris, thank you for leaving such a positive review! We are glad to hear that you had a great experience with us at Trout's Automotive Services. If there is anything else we can assist you with, please don't hesitate to give us a call at (301) 414-0044. We look forward to serving you again in the future!

- Trouts Automotive Services
5

Excellent service. My RAV4 was running roughly and not knowing Trouts Auto Service I drop my car off at night and put my keys in the key slot.. My daughter-in-law recommended them and I’m so glad she did. My brother’s been my mechanic my whole life, and he retired and moved down to the beach, so I was stuck, not knowing where to turn. Service at Trouts was easy and they were great to deal with, very friendly. It was such a nice experience considering I had to get my car fixed. They really made an effort to get me my car on time when I needed it the next day. I would highly recommend Trouts Auto Service for your auto needs. I know I plan to start getting my oil changes there and recommend them to my family and friends and neighbors.

Hi Donna, thank you for your kind words! We're thrilled to hear about your positive experience with us at Trouts Auto Service. We pride ourselves on providing excellent and friendly service to all of our customers. Don't hesitate to give us a call at (301) 414-0044 for any future auto needs or oil changes. We look forward to serving you and your referrals!

- Trouts Automotive Services
5

Trouts auto is absolutely amazing! Customer service is always on point, Tasha , Matt, and the team are masters of their craft, both of my cars have been serviced by them. pricing is great and what I love most is how available they are to your needs, even in emergencies, so happy to find a mechanics I can trust. thank you trouts automotive!

Thank you, Marvin, for the 5-star review. We strive to have the best customer service possible and take care of our customers' needs in a timely fashion on all their automotive needs. We are always here to help. Please don't hesitate to reach out, we are here to help.

- Trouts Automotive Services
5

Extremely satisfying service and professionalism in what they do.

Thank you for your glowing review, Prabhu! Providing exceptional service and professionalism is what we strive for. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again!

- Trouts Automotive Services
Trouts Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Trouts Automotive Services (301) 414-0044 if you have any issues in accessing any area of our website.