Avoid coming here. I had an appt at 7am for a state inspection and the owner of the store was rude when I wanted to pick up my car as they rushed to get my truck inspected. She slammed my key to her counter and said “ your vehicle failed” , just because i wanted to pick up my truck, because i waited all day. And I have the app when it shows when they started the work. Unacceptable . I will report to state police for purposely failing me, because I had patiently waited all day for this inspection.
Sorry for your unacceptable service. You had an appointment for the day. Yes, you dropped off at 7am, as our operating hours are from 7am-4pm, and I told you I would do my best to have it done by lunch. As this wasn't scheduled as a wait appointment, it was scheduled as a drop for the day. I also called you around 8am and asked if you wanted to continue your appt as the tint was to dark, that I noticed getting your vehicle checked in our system for the day. You said to proceed with inspection. We do our best to get everyone done and completed in a timely manner. Again, sorry your expectations weren't met.
- Trouts Automotive Services